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Examples of recent work
DH
or DfES funded improvement work has included:
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Supporting
Adult Services staff in a unitary council to develop
their strategic and business planning arrangements,
and improve the review system;
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Providing
an analysis of the access and assessment
arrangements in a Children’s Directorate, plus
practical solutions for auditing and improving their
case file recording and policies and procedures;
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Developing
systems to improve data accuracy and performance,
including the application of FACS, in a county
council’s Adult Service;
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Supporting
a unitary authority to improve commissioning for
older people and learning disability services, and
to improve performance on reviews; and
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Providing
challenge to the development of an Improvement Plan
in a unitary council, and appraising the current
budget data and making recommendations for
improvement of presentation based on discussions
with staff.
Reviews,
inspections and investigations
- Individually,
the Partners have all been members of the Audit
Commission/SSI Joint Review Team and led reviews in
England and Wales, including recent Reviews for SSIW
in Wales;
- Two
Partners have also led/been team members of CPA
assessments.
- All
partners have investigated complaints at stage 3 on
behalf of CSCI, and one Partner regularly chairs
Review Panels;
- Two
partners have led inspections for SSI/CSCI covering
all aspects of children’s services and adult
social care; and
- Chaired
Serious Case Reviews.
Developing
and supporting people:
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Since 2005, Partners have delivered a
mentoring/coaching development programme to first-line
managers, senior practitioners and business managers in
four authorities. The aim of the programme is to
provide a learning environment in which managers reflect
upon their performance; share their successes and
concerns, and become more confident. The programme is
adapted to the individual setting; and
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Delivering
refresher training and support to policy review of
the implementation of FACS criteria.
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